NHTSA Complaint #11457818 — 2020 VOLKSWAGEN ATLAS

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11457818
Vehicle 2020 VOLKSWAGEN ATLAS
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I want to record my experience with my 2020 VW Atlas. I have experienced the Front Collision alerts and the braking when nothing was in my path. This might have caused an accident as the braking would be similar to a driver stopping short. The vehicle was never brought to a complete stop but felt like the car was not in the driver's control as it slowed. The forward collision light did illuminate during occurrences. Secondly, the airbag light is on and the dealership has advised the part is on backorder. Both of these cause concern for me as this is the main vehicle for my family and I transport three young children in. This vehicle has already had a recall to address the slippage when steering and I feel like that fix did not fully resolve my issue.

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