NHTSA Complaint #11457799 — 2014 BMW 328D

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	11457799
Vehicle	2014 BMW 328D
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 8, 2022
Date Filed	March 22, 2022
Mileage	89,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2014 BMW 328D. The contact received notification of NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling). The contact stated that while driving 60 MPH, the vehicle inadvertently decelerated to 40 MPH. The check engine warning light was illuminated. The EGR cooling message was displayed in the information center. The vehicle was taken to an independent mechanic where she was informed about fault code 29EB-00. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 89,000.

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