NHTSA Complaint #11457718 — 2019 HARLEY-DAVIDSON FLSL

The contact owns a 2019 Harley Davidson FLSL. The contact stated while driving the motorcycle at approximately 25 MPH, he experienced a failure with the plastic nose guard on Sena Outrush Bluetooth motorcycle helmet. The nose guard blew into the contacts eyes, which caused the contact to lose control of the motorcycle. The contact fell off the motorcycle, while the motorcycle drove automatically under a truck in front. The contact had notified the store and manufacturer of the nose guard failure. The contact was transported by helicopter to a trauma center. The contact sustained spleen and puncher's lungs, kidney, and back disc fractured injuries. The motorcycle was taken to the local dealer and was repaired for cosmetic damages. The manufacturer was notified of the failure with the helmet defect. The approximate failure mileage was 11,000.