NHTSA Complaint #11457361 — 2012 TOYOTA CAMRY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11457361
Vehicle 2012 TOYOTA CAMRY
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

So I own a 2012 Toyota Camry and this vehicle started having issues when shifting gears it almost feels like the break is being hit. My wife freaked out and almost had and I accident. I went to the dealership at Rick Hendrick here in North Charleston South Carolina. They told me that it was the torque converter in the transmission that was bad. They asked me for almost $2,700 at the time in 2021. I couldn't afford that but later I found out that Toyota had issued a warranty extension for the specific issues for models 2012 to 2014. Apparently this is a known issue.I was not sent any notification via mail. Once I found out that Toyota was covering the issue it was already too late because she has 160,000 miles on the car. Apparently I missed the deadline by a month and they refuse to help. Now I'm left with a car when shifting between 20mph to 40 mph feels like your hitting the Break. I can't believe this is happening to " the most reliable car on the market"

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