NHTSA Complaint #11457124 — 2020 CHEVROLET TRAX

CHILD SEAT:SHELL:HEADREST issue reported to NHTSA

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Complaint Details

ODI Number 11457124
Vehicle 2020 CHEVROLET TRAX
Component CHILD SEAT:SHELL:HEADREST
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

The contact owns a Chicco car seat, Model Number: (N/A), Model Type: Fit 4, Manufactured Date: March 3, 2020. The convertible car seat was being utilized in a 2020 Chevrolet Trax. The contact stated that upon removing the child from the car seat, she noticed that the headrest padding had detached. The contact stated that the child might have grabbed the head padding while in the safety seat causing it to detach. The contact stated that the safety seat was in a forward-facing position and was secured by a lap belt at the time of the failure. The contact stated that upon inspecting the car seat, she noticed that the headrest padding was not glued in properly. The manufacturer was notified of the failure and informed the contact that the car seat would be replaced.

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