NHTSA Complaint #11457035 — 2015 SUBARU FORESTER

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11457035
Vehicle 2015 SUBARU FORESTER
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

While rotating tires two wheel studs sheared off. The lug nuts are always started by hand, tightened (and removed) without an impact tool, and torqued to spec. Took it to a shop for repair. While removing the wheels two more studs sheared off in the shop. Mechanic stated this is a very common problem with Subarus. Google searches verify this. A popular Subaru community website has a thread with 168 posts discussing this issue among 2014-2018 model year Foresters - https://www.subaruforester.org/threads/2014-problem-with-wheel-studs-merged-thread.769466/ - Judging from online content it seems that, at a minimum, hundreds of Subaru owners are experiencing this problem, perhaps thousands. NHTSA and Subaru should investigate this issue and make it right for the many, many owners experiencing the potentially very dangerous problem. Here are some other existing NHTSA complaints about the same issue: =============================== NHTSA ID Number: 11172455 WHILE COMPLETING A TIRE ROTATION, I PLACED THE SPARE TIRE ON THE HUB AS A PLACEHOLDER WHILE I MOVED ON TO OTHER WHEELS. I HAND TIGHTENED THE LUGNUTS HOLDING THE SPARE ON (NO WRENCH, NO OVER TORQUEING)... ================================= December 28, 2015 NHTSA ID NUMBER: 10816534 Components: WHEELS, SERVICE BRAKES NHTSA ID Number: 10816534 Vehicle Identification Number 1F2SJABC1FH**** I HAVE HAD SEVERAL OCCASIONS WHERE THE WHEEL LUGS HAVE SNAPPED WHILE THE WHEELS WERE REMOVED FOR TIRE REPLACEMENT, ROTATION AND REPLACEMENT OF BRAKE PADS AND ROTORS... =================================== March 9, 2019 NHTSA ID NUMBER: 11185494 Components: WHEELS NHTSA ID Number: 11185494 Vehicle Identification Number JF2SJAAC8HG**** THREE PASSENGER FRONT TIRE STUDS SHEARED, PROPERLY HAND TORQUED PRIOR, TWO LUG NUTS WITH STUDS RETRIEVED IN DRIVEWAY, 20 DEG F. PULLING OUT OF GARAGE LH TURN, 3 MPH. FAILED AND REMAINING TWO STUDS RETAINED WHEN REPLACED. POSSIBLE NIL DUCTILITY TEMP. GOOGLE REVEALED...

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