NHTSA Complaint #11456771 — 2008 BMW 328XI

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11456771
Vehicle 2008 BMW 328XI
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

The contact owns a 2008 BMW 328XI. The contact received a notification for NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The dealer was notified about the issue and confirmed that parts were not yet available. The contact was also informed that the vehicle was still safe to drive despite the parts for the recall not being available. The manufacturer was also notified of the issue and informed him that the vehicle was not safe to drive; he was instructed to leave the vehicle parked until parts for the recall were available. The contact was referred back to the dealer for a loaner vehicle; however, the dealer stated that there were no loaner vehicles available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

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