NHTSA Complaint #11456680 — 2014 NISSAN PATHFINDER

The contact owns a 2014 Nissan Pathfinder Hybrid. The contact stated that while driving up a hill during icy road conditions at approximately 10 MPH, the vehicle lost motive power. As a result, the vehicle slid backwards down the hill and crashed into a brick mailbox. The catalytic converter warning light was illuminated prior to the failure however the part was on back order. The front air bags failed to deploy and the unknown air bag that did deploy trapped her in the vehicle causing it to need to be cut in order to release the contact. The failure had occurred on several occasion. The contact did not sustain any injuries. A police report was filed. The vehicle was towed to a dealer where it remained pending an investigation from Nissan. The contact received NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) back in 2021 however parts had not been available. The manufacturer was made aware of the failure and confirmed that there was no remedy for the recall repair. The contact was concerned that it will take 3 months for Nissan to conclude their investigation with the vehicle failure and that in the meantime she was left with no transportation. The failure mileage was 130,000.