NHTSA Complaint #11456530 — 2012 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11456530
Vehicle 2012 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I was driving and the advanc Trac and the power steering check light came on and within 3 to 5 minute of both codes flashing, the power steering service now came on and the steering wheel locked up as I was traveling 55mph with traffic all around nearly causing me to crash with other cars within a sharp curve because of steering wheel locking up as I was in fast lane and had oncoming traffic coming from opposite direction. I barely was able to pull into slower lane and had to use all my body weight and strength to maneuver off the highway to safety. A very terrifying event with only a few moments of prior notice of any problem with the car. This needs to be a safety recall, because of such a short notice, the indicator changed to service power steering now faster than I could change lanes to get off of congested highway. This could have been a deadly ending or caused serious injury for me and other nearby motorists had I not immediately turned on my hazard signal and started tapping brakes to warn others of my perilous situation. I have not had any prior indicator lights alerting me of any problem with the steering. And the warning of any problem was less than 5 minutes before it told me to service power steering now and the lock down of the steering wheel. Too short of a notice especially speeding down a congested highway amongst other drivers who were unaware of the dire situation of trying to control my car and not causing a major collision of multiple cars. I have not reported to anyone as it only happened yesterday and is now the weekend but the vehicle is available for inspection at any time. I had to call for someone to pick me up because I was stranded and I shook so bad from the experience. A friend with a tow trailer and my husband loaded the car and brought to my home. Too dangerous to drive. I am going to contact the dealership first thing Monday to have them check it out. I really need my car because I can't afford to purchase another.

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