NHTSA Complaint #11456516 — 2018 FORD EXPEDITION

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11456516
Vehicle	2018 FORD EXPEDITION
Component	UNKNOWN OR OTHER
Date of Incident	December 29, 2021
Date Filed	March 13, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The auto start stop function failed to restart the engine in an intersection on three occasions. We entered the intersections waiting to make a left turn and the auto stop start turned the car off. When we picked up our foot off the break to complete the left turn and clear the intersection the auto stop start failed to restart the car. An error code came up that said "Auto Start/Stop Shift to P, then restart engine". We shifted to park and restarted the car to clear the intersection to blaring horns. Thankfully there wasn't an immediate need to clear the intersection due to oncoming traffic or we would have been clobbered.

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