NHTSA Complaint #11456487 — 2021 CHEVROLET SILVERADO 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11456487
Vehicle	2021 CHEVROLET SILVERADO 1500
Component	ENGINE
Date of Incident	February 6, 2022
Date Filed	March 13, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

GM USES/USED SUBSTANDARD ENGINE COMPONENTS i.e. LIFTERS. GM KNOWS THSES ARE PRONE TO FAIL, YET ONLY REPAIRS THE VEHICLES THAT ARE AT AN AUTHORIZED DEALER PRIOR TO SALE. ALL THE VEHICLES THAT WERE ALREADY SOLD WILL NOT BE REAPIRED UNLESS ITS BROUGHT IN FOR SEVICE, GM WILL NOT NOTIFY CUSTOMERS OF THIS ISSUE. ALSO GM FAILS TO STOCK THESE PARTS EVEN THOUGH BY THERE OWN SERVICE BULLETINS SUBSTANDARD PARTS WERE USED TO BUILD THESE VEHICLES. GM WILL NOT SUPPLY LOANER VEHICLES TO PATRONS WHO DO HAVE THIS SERVICE DONE NOR WILL THEY TELL CUSTOMERS THAT THE PATRON COULD RENT A VEHICLE AND GET REIMBURSED FOR SAID RENTAL.

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