NHTSA Complaint #11456409 — 2013 LINCOLN MKZ

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11456409
Vehicle	2013 LINCOLN MKZ
Component	WHEELS
Date of Incident	March 8, 2022
Date Filed	March 12, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

We have swollen lug nuts on our vehicle. We are unable to rotate our tires and our service technician states they all need to be replaced. They state the "outer shell is swelling". The vehicle is available for inspection. This is a safety concern since the lug nuts can break. No warning lamps or messages are shown. These were professional inspected by a trained technician at Chapel Hill Tire located at 502 W Franklin St, Chapel Hill NC 27516. 919-967-7092

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#11351630 — August 27, 2020 — DURING A SERVICE AT THE DEALERSHIP I WAS INFORMED THAT ALL MY WHEEL LUG NUTS NEEDED TO BE CHANGED BECAUSE OF SWELLING...

#11130538 — September 21, 2018 — AT MY 55000 MILE SERVICE I WAS INFORMED THAT ALL MY WHEEL LUG NUTS NEEDED TO BE CHANGED BECAUSE OF SWELLING. PER THE ...

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