NHTSA Complaint #11456384 — 2013 NISSAN ALTIMA

Update from previous complaint. On 1/24/22 I took the car for passenger air bag malfunction/OCS malfunction, the problem when there is a passenger on the car or not the passenger air bag light stays off and seatbelt light was on all the time. I brought the customer initiative related to NHTSA RECALL 16V-244 letter to the nearest dealership Nissan Duarte and they only performed zero reset calibration and it did the job for about 4 weeks and now the air bag light turns on and off intermittently. I tried to have a passenger on the car and turned the car on, the air bag light turns off, when I restart the car with just me in the car, the air bag light stays on, I was able to replicate this problem over and over. Safety is definitely at risk for everyone in the car, as the air bag system is malfunctioning. I tried contacting customer service to honor their customer initiative related to NHTSA RECALL 16V-244 and have them perform service bulletin NTB17-006 OCS system retrofit to no avail. I tried contacting Sarah Jay at 615-725-7585 Nissan specialist waiting her reply. Please investigate car is approximately 67000 miles.