NHTSA Complaint #11456294 — 2021 VOLKSWAGEN ID.4

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11456294
Vehicle	2021 VOLKSWAGEN ID.4
Component	STEERING
Date of Incident	February 9, 2022
Date Filed	March 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

While backing out of the drive way, electronic console of the car went black, we lost control over steering and accelerator functions and potentially brakes (unsure) while car was still moving. This happened at low speed (5-10 MPH). The instrument panel showed message to call service immediately. To regain control, we pressed the start engine button, which allowed us to again control the car. The call service message disappeared.

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