NHTSA Complaint #11456105 — 2010 BMW 550I

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11456105
Vehicle 2010 BMW 550I
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

On 11/10/21 I was advised by Long Beach BMW (Long Beach, CA) that my car needs a new engine. The car smells of gas (both when running and when sitting) and burns excessive amounts of oil. The car requires a quart of oil every 200 - 400 miles. The first engine was replaced after only 77,000 miles because the car was stalling unexpectedly. Now, the current engine needs to be replaced after only 51,000 miles because the car smells of gas (likely because the fuel injection system is not working properly) and because it is burning excessive amounts of oil. BMW expects me to cover the cost of a new engine even thought there is an obvious defect. I contacted BMW of North America and they offered to take the car back & give me $2000 toward a new car. There is currently a recall because of engines at risk of blowing up but for some reason, my car does not appear to be part of that recall. https://abcnews.go.com/amp/US/wireStory/bmw-recalls-vehicles-3rd-time-due-engine-fire-83338862 BMW has been notified of the defects with this car and has diagnosed the defective engine but refuses to replace the engine at their cost as part of the current recall. Instead, the car remains a hazard at risk of catching fire. BMW's negligence is placing me, my family & other travelers at risk of harm or death because they know of the problem & will not address it. This is the 2nd complaint that I've sent to the NHTSA (the first on 9/13/21) and now there is a recall & so the NHTSA is aware of the problem as well.

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