NHTSA Complaint #11456017 — 2009 LINCOLN MKZ VISIBILITY/WIPER

Complaint Details

ODI Number	11456017
Vehicle	2009 LINCOLN MKZ
Component	VISIBILITY/WIPER
Date of Incident	July 10, 2020
Date Filed	March 10, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

Complaint Lincoln 2009 MKZ air vent grid on dash board broke in various places and collapse also, it appears the dash board in front of air vent grid is raised. Causing the defroster to not work properly and the window shield does not clear properly. I was told to fix the problem the whole dash board needs to be replaced. I see this as a design and manufacturer defect and that Lincoln should repair at no cost to Lincoln owners. Lincoln is a Luxury line this should not be happening.

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