NHTSA Complaint #11455987 — 2017 NISSAN TITAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11455987
Vehicle 2017 NISSAN TITAN
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I purchased my 2017 Nissan Titan SV in 2018 from a dealership in Conyers Georgia. I have taken great care of the truck and performed all regular and millage maintenance to the truck from day 1. I noticed in 2019, while driving on the roadway to merge onto interstate I85 that the vehicle had a lag in acceleration causing an RPM surge which delayed the vehicle from accelerating onto the interstate properly almost causing an accident. The truck would not properly get up to speed causing me to have to pull over to the side of the road and evaluate and re start the truck.The check engine light became displayed. The truck continued to display the same behavior with the surging of RPMs and drag during acceleration. I took the vehicle to Mall of Georgia Nissan, where they took the vehicle in and diagnosed it. I was advised by Nissan that they contacted Nissan Corporate to get advise on the issue and to seek a resolution, in which they performed some type of re flash of the transmission and several other transmission related fixes, but stated that the transmission was fine. I picked up the vehicle and it seemed to be running better than before, however a lag during acceleration was still noticeable. I noticed in January 2022 that the check engine light came on once again after the vehicle stalled while accelerating causing the truck to jerk and me once again pull over on the side of the road. I have been advised by my local mechanic after diagnosing the truck that there is a large amount of metal in the transmission fluid and that the vehicle will most likely need a new transmission. My truck has 122k miles and is in great shape, and also paid for with hopes to continue driving it well past 122k miles. This issue with the transmission which occurred within warranty was not properly diagnosed and fixed in 2019 causing a continuing safety hazard on the roadway. Nissan corporate is refusing to take responsibility of this issue and acknowledge the transmission issues.

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