NHTSA Complaint #11455962 — 2008 HYUNDAI SONATA

Manufacturer has REFUSED to return My calls. Dragged me down there for an appointment, made me wait. Just to tell me they didn't order the specific part even though I made the appointment months in advanced.... and to call back in a week. That was September (6 months ago). I called, multiple times. Either I get no answer, voice mail, hung up on, laughed at OR told that they will urgently call me right back. All to no call back . I've reached out on social media, email, called managers, no one has followed up, Horne Hyundai AZ is a joke! And so is the surrounding certified dealers. No one has reached out and I've tried all outlets to dealers (somewhat) near me. No one finds this serious so if I get injured on the campus much longer and i will regret it.