NHTSA Complaint #11455202 — 2010 TOYOTA RAV4

The contact owns a 2010 Toyota RAV4. The contact stated that she gets her vehicle maintenance on a regular basis, however, when she took her vehicle to get serviced by an independent mechanic she was advised that the oil was low. The contact stated that they put oil in the vehicle, however, when it was time for the vehicle to get maintenance again, she was again advised that the oil was low and that the vehicle was leaking oil. The contact stated that after a while she noticed she was inputting 3 quarts of oil per week in the vehicle. The contact stated that there were no warning lights illuminated on the vehicle at the time of failure. The contact stated that she does not know if the vehicle was losing oil until she checks the oil, which occurs on a regular basis. The contact stated she did contact the manufacturer, who was not able to assist. The failure mileage was 200,000.