NHTSA Complaint #11455169 — 2020 HONDA CR-V

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11455169
Vehicle	2020 HONDA CR-V
Component	ELECTRICAL SYSTEM
Date of Incident	February 14, 2022
Date Filed	March 4, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? Infotainment display. Yes it is available for inspection. How was your safety or the safety of others put at risk? The display periodically freezes in rear camera view when the vehicle is moving forward. It also freezes in other views and crashes. Has the problem been reproduced or confirmed by a dealer or independent service center? No, dealer could not reproduce. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

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