NHTSA Complaint #11454857 — 2019 RAM 1500

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE issue reported to NHTSA

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Complaint Details

ODI Number 11454857
Vehicle 2019 RAM 1500
Component POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2019 Ram 1500. The contact stated while accelerating from a stop sign, the vehicle stalled and the "selector switch" knob went from drive to park then back to drive. The contact turned off and restarted the vehicle, and the vehicle returned to normal operation. The contact stated that the "automatic brake engaged" warning light was illuminated. The failure was intermittent. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission software updated. The vehicle was repaired however, the failure was still intermittent. The manufacturer had been informed of the failure. The failure mileage was approximately 5,000.

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