NHTSA Complaint #11454795 — 2019 VOLVO XC60

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11454795
Vehicle	2019 VOLVO XC60
Component	ELECTRICAL SYSTEM
Date of Incident	February 24, 2022
Date Filed	March 2, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

Driving down the interstate in rush hour at 30 mph, the entire entertainment system as well as the dashboard went black and went through a system restart. The dashboard, including spedometer and related controls were black and unusable for approximately 10 seconds. Approximately 3 minutes later, the system reboot again and all visual aids were unusable for 10 seconds or so.

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