NHTSA Complaint #11454353 — 2020 HONDA CR-V

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11454353
Vehicle	2020 HONDA CR-V
Component	VISIBILITY/WIPER
Date of Incident	April 1, 2020
Date Filed	February 27, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Windshield has a significant refraction causing issues with visibility at night. Light passing through windshield is variably refracted depending on eye level and viewing angle. Issue has existed since car delivered. Vehicle was taken to dealer and advised of this several times with no fix attempted to date. Will continue to seek remediation from manufacturer and will consider lemon law if not resolved. This is becoming a common issue with more windshields as there are no real standards for windshield light refraction.

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