NHTSA Complaint #11454006 — 2012 FORD FIESTA

I am writing this email in prayers that I can receive some resolution to the ongoing issues with my 2012 Ford Fiesta. In 2019 I purchased this vehicle through a third party ford dealer in Massachusetts. I have been experiencing issues with the car shutting off since the beginning of purchase such as, slow acceleration and gear slippage. The dealership had my car examined by their service center and replaced spark plugs. Somehow the car passed inspection and was given back to me a couple of weeks later but the issue continued. Unfortunately I was past the 30 day warranty so the dealer would not honor lemon law and any further inspections/ repairs would be my responsibility. The car has had acceleration issues since then despite tuneups, oil changes, battery replacements. I have tried it all. No codes were popping up related to transmission. After relocating to Fort Myers May 2021 I began experiencing more frequent but brief issues with acceleration and stalling. The car was inspected at Ford for a door latch recall. My issues with transmission were reported for Ford but I was advised that I would need another appointment as this is a separate issue and would require a $200 diagnosis fee as well as possible repairs and labor fees. Due to limited income I was discouraged to book this appointment. At that time they were booked out 6 weeks for diagnostic. I researched the codes popping up and discovered a major lawsuit for these very same codes. Upon reaching out to Ford I was told the extended customer satisfaction had expired by 2 months, December 2021. I have tried multiple times to have them rectify the fact that their staff and corporate representatives never made me aware of their fee and repair waivers or settlements I was entitled to. I initially made my complaints to them about the car in September 2021 and was completely dismissed and deceived by their warranty. I was pretty much discouraged with enough time for their extended warranty to expire.