NHTSA Complaint #11453920 — 2019 HONDA PILOT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11453920
Vehicle 2019 HONDA PILOT
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

When driving my Honda Pilot the Automatic Emergency Braking system has engaged multiple times (3-4 times with me, and once with my husband driving) in the middle of driving with there was no reason for the braking to occur - Meaning there were times when no cars were even in front of me. When this happens the orange BRAKE warning shows up on my dashboard advising "BRAKE" and my car jolts forward to strongly break. There has not been a recall on this issue, therefore, there has not inspection on my car specific to this issue. When this occurs it causes extreme panic on unawareness of what is going on. There is a threat of a crash behind me, especially when driving on roads 55 MPH, when the car all of a sudden out of nowhere comes to almost a complete stop. Also, it extremely distracts me due to the suddenness of this issue without any perceived warning. Therefore, I quickly try to understand if I do need to swerve or figure out how to quickly speed up after it brakes so no cars hit me from behind. Then it takes me awhile to calm down and understand what happened.

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