NHTSA Complaint #11453845 — 2018 TESLA MODEL S FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE

Complaint Details

ODI Number	11453845
Vehicle	2018 TESLA MODEL S
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE
Date of Incident	June 2, 2020
Date Filed	February 24, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2018 Tesla Model S. The contact stated while driving at 65 MPH with cruise control activated, the vehicle inadvertently started braking and the cruise control disengaged. There was no warning light illuminated. The contact stated that there was no other vehicle nearby. The vehicle was driven safely to the residence. The failure was intermittent. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that an unnamed software update needed to be performed. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

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