NHTSA Complaint #11453827 — 2020 VOLVO XC40

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11453827
Vehicle 2020 VOLVO XC40
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

Almost once a month my car with think there is something in front of it and activate the emergency brakes. It causes huge strain to the brakes and almost makes me crash and puts the people in front of me and behind me at risk. I've turned the setting to a lower sensitivity to try to avoid this but it doesn't matter. The car does the worst on turns as well and thinks cars in the opposite lanes while turning are in your lane and will cause the system to react. On small roads the car will try to move your car to correct in the lane but it's too small and runs the risk of going off the road or go into oncoming traffic. Most of the time I just have to turn this setting off entirely since it's more dangerous than helpful.

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