NHTSA Complaint #11453596 — 2009 NISSAN ALTIMA

The contact's sister owns a 2009 Nissan Altima. The contact stated that while her sister was driving at an undisclosed speed, the engine revved loudly but the vehicle would not accelerate above 20 MPH. Additionally, the vehicle overheated, causing the antifreeze to leak. The vehicle was towed to an independent mechanic, but the mechanic could not duplicate the failure. The vehicle was then taken to the dealer, and the dealer informed the contact's sister that there was a recall for the continuously variable transmission (CVT) that was unrepaired. The dealer referred the contact's sister to West Herr Nissan of Orchard Park (3580 Southwestern Blvd, Orchard Park, NY 14127). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.