NHTSA Complaint #11453501 — 2019 MERCEDES-BENZ GLC 350
SERVICE BRAKES issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11453501 |
| Vehicle | 2019 MERCEDES-BENZ GLC 350 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 20,781 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
On 2/4/2022 this vehicle was picked up from Rockville Mercedes Dealership Mercedes-Benz of Rockville Centre (Service Center) (516) 766-6900. The vehicle was brought in for service regarding error lights and service lights. I was driving the vehicle from dealership back to my home and was unable to stop my vehicle and ran a traffic light and crashed into a Northwell Hospital building. The vehicle errored out on the road stating "Vehicle Malfunction" and i was unable to STOP my vehicle. I've contacted Mercedes and the local shop regarding this and no follow-up contact was made.
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