NHTSA Complaint #11452969 — 2022 TESLA MODEL 3

Phantom Braking - Severe, very large number of instances since taking delivery of this auto in December 2021. Severe risk of rear-end collision should this occur when being followed closely. This occurs very often. On a 13 mile drive this morning, 2/19/2022, phantom braking occurred 12 times. The Tesla repair center repeatedly cancels an appointment made to address this issue, stating that 'it's normal for this to occur. Remember, autopilot is a Beta function'. The one time that I was able to have the vehicle seen by the repair center, this is what I was told. Warning chimes do sound. However, this extreme braking is unsafe, and could possibly result in loss of control if it occurs on slippery roads.