NHTSA Complaint #11452699 — 2022 TESLA MODEL 3

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11452699
Vehicle	2022 TESLA MODEL 3
Component	VISIBILITY/WIPER
Date of Incident	February 18, 2022
Date Filed	February 18, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

When cruise is turned on the wipers turn on. This was their response. Hello Dominic, This is Ken from Tesla virtual service center. We have been getting some push back on the most recent update doing what you are saying regarding autopilot/autowipers. Our auto wipers and sensors with our windshields need improvement and is still in beta. I am not sure why the factory has decided to lock in the auto wipers function during autopilot for that reason on last months firmware update. Your comments along with others have been reported back to the factory to provide feedback to them on the problems you are facing as a customer. Unfortunately, there is no way for us to override this or turn it off. hopefully it will no longer be the case after the next update but a mobile tech coming out on the 19th will not be able to rectify this concern.

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