NHTSA Complaint #11452610 — 2017 AUDI S3

The contact owns a 2017 Audi S3. The contact received NHTSA Campaign Number: 21V198000 (Air Bags). The owner contacted a local dealer to set up a recall appointment. The contact set the appointment and was told by the dealer that the parts would be ordered and that the dealer would contact the owner. The owner waited over one month and had to re-contact the dealer and was told that they no longer preorder parts and the recall was now first-come-first-serve. The contact was advised by the dealer that the appointment was canceled and the vehicle was still pending repair. The contact advised that the passenger airbag sensor light stays illuminated and the instructions in the recall letter advise not to allow a passenger in the front passenger seat. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.