NHTSA Complaint #11452500 — 2021 HONDA CR-V

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11452500
Vehicle	2021 HONDA CR-V
Component	VISIBILITY/WIPER
Date of Incident	February 15, 2022
Date Filed	February 17, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

When driving after dark on rural roads or roads with low light, and using the low-beam headlights, the road is only visible through the lower 1/3 of the windshield. Visibility forward is extremely limited. There is a band of darkness on the upper 2/3. This makes for very dangerous and limited visibility. The visibility improves when the high beams are used. This problem has was first noticed in 2021. I have a video I took of the issue. I took my car to the dealer for service and they say they cannot fix it. They claim, so far, that the headlights are working fine, but they admit that they are unable to check for nighttime issues as I describe.

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