NHTSA Complaint #11452418 — 2012 VOLVO S60
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11452418 |
| Vehicle | 2012 VOLVO S60 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
My wife and I were driving to BWI airport for a 10:30am flight from Virginia Beach in the Express Lane on I-95N going 75mph when all of a sudden at 8:30am the engine seized and I got a message telling me I would experience "Reduced Engine Performance" as my car puttered to a stop with white smoke pouring out of the exhaust. Prior to this message I had no warnings or messages on my dashboard. I got out of my car to check my oil and it was completely evaporated, so I called AAA. While we are 1 hour into waiting (it is now 9:30am) on the narrow shoulder of two Express Lanes for a tow truck to take our car to a shop at 11:40am and for a Lyft driver to figure out how to get to us, two VDOT employees told us we had to move our car by 11am otherwise the state police will tow us. I managed to call a local tow company who finally arrived by 10:55am, so we had been stranded in an Express Lane watching cars fly by at 85mph for almost 2 and a half hours before we were able to move. After the first shop took a look and told me the engine was damaged and that they couldn't replace it, I had it towed to a Volvo dealership. 5 days and a $375 diagnostic later, they find that the turbocharger has an internal oil leak and that this and the catalytic converter would have to be replaced for $6k. Aside from now being carless 4 hours from the dealership and missing my wife's birthday celebration without refund, I now have a $6,375 bill that I had no way of preventing due to a manufacturing design flaw in 2012 Volvo S60 T5. I SHOULD have been warned of a low oil situation so I could have at least pulled over and properly tended to it. I SHOULD NOT have to be liable for a Volvo design flaw that may involve faulty piston rings that has apparently affected countless others. This incident put both my wife and I in danger on an Express Lane on a very busy highway. Volvo needs to be accountable for this design flaw.
Related Complaints for the 2012 VOLVO S60
Other ENGINE Complaints
#11644323
Engine has failed and is unrepairable. The car has been maintained well according to the manufacturer’s guidelines wi...
#11599825
Discovered that my engine is burning oil. There was no warning from my vehicle or from Volvo (during regular maintena...
#11589833
The contact owns a 2012 Volvo S60. The contact stated that upon starting the vehicle, an unknown belt fractured, and ...
#11564522
On June 2, 2023 I went to start my car and the engine would not turn over. The dashboard displayed a number of warnin...
#11560890
Surpintine belt shredded due to faulty belt tensioner. Shreds of belt wedged between crankshaft timing sprocket on e...
Recent Complaints for the 2012 VOLVO S60
#11608588
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
At temperatures around 90* and higher the rear camera flickers and is unusable. This happens without any warning and ...
#11608588
BACK OVER PREVENTION: WARNINGS
At temperatures around 90* and higher the rear camera flickers and is unusable. This happens without any warning and ...
#11574442
VISIBILITY:WINDSHIELD
While driving or parked water is dripping down my window shield. This obstructs my view and distracts me from driving...
#11573156
VISIBILITY:WINDSHIELD
original windshield never replaced unglueing to the point where you can push the glass and have it move and minor see...
#11570537
ENGINE AND ENGINE COOLING
The contact owns a 2012 Volvo S60. The contact stated that while driving at an undisclosed speed, she smelled a burni...