NHTSA Complaint #11452393 — 2016 RAM 1500

The contact owns a 2016 Ram 1500. The contact stated that upon inspection of the vehicle, he discovered that the oil cooler assembly attached to the oil pump had cracked. The contact also stated that the oil gauge would fluctuate from high to low while driving at various speeds due to the failure. The contact took the vehicle to an unknown dealer where they confirmed the failure; however, the dealer had refused to service the vehicle under warranty. The manufacturer was notified of the failure and informed him that his vehicle would not be covered under warranty; the manufacturer referred him to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.