NHTSA Complaint #11452285 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated while driving at approximately 55 mph, there was smoke coming from underneath the hood and from behind the vehicle without warning. The contact stated that the failure progressively got worst and the smoke was gray. The contact said a third-party driver had stopped and advised that he saw flames. The contact opened the hood and saw the smoke. The fire department was not called and the contact did not have to put out any flames. The vehicle was towed to an independent mechanic who diagnosed that the engine head was cracked on the back side of the motor. The independent mechanic advised that there was a recall associated with the failure NHTSA Campaign Number: 13V583000 (Engine). The contact did not take the vehicle to a local dealer, however, the dealer was contacted and advised that there were no open recalls. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 158,000.