NHTSA Complaint #11452220 — 2014 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11452220 |
| Vehicle | 2014 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VT |
Consumer Description
Was pulling up to gas pumps when steering failed/locked. Was able to stop vehicle to avoid collision with pumps. Steer Assist Fail warning light came on. Shut vehicle off and warning light went out and steering came back. Brought vehicle home and used other to go to work. Was told by dealer that the Steering Rack is faulted and needs replacement at 71000 miles. The 2014 Steering racks fail at between 60000-80000 miles just as the 2011-2013 Explorers do and need to be recalled before someone is killed.
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