NHTSA Complaint #11452214 — 2022 TESLA MODEL 3

The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 55 MPH and using the automatic cruise control, the vehicle inadvertently slowed down with a larger vehicle approaching from the opposite lane. The contact stated no warning light was illuminated however, a warning alarm bell chimed and the vehicle decelerated to 20 MPH. The contact reported that after the larger vehicle went by, the vehicle resumed the pre-set cruising speed. The vehicle was not taken to the local dealer; however, several scheduled appointments with the techs at the dealer had been canceled. The vehicle was not repaired. The manufacturer had been informed of the failure and the contact was informed that the failure was a software issue known as Phantom Braking. The contact stated that the manufacturer recommended continued use of the cruise control in order to gather more data on the cause of the failure. The contact was concerned about the risk of a crash while using the feature. The failure mileage was approximately 200.