NHTSA Complaint #11452212 — 2017 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11452212
Vehicle	2017 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	January 19, 2022
Date Filed	February 16, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I am now on my SIXTH battery in my 2017 Subaru Outback, having had to replace it 5 times in the last 2 years. For a car that has less than 30,000 miles, is maintenanced regularly, taken care of and driven well, this is absurd. The dealership has acknowledged that there was a technical issue that was making the battery drain quickly, but even after reprogramming, the NEW battery still died a few months later. My research indicates there is a widely known issue with battery drainage on this model of car, and yet Subaru of America refuses to admit this or make it right, other than continuing to replace the battery again and again. I have been stuck in parking lots and away from my home, with two very small children, several times now and I worry about our safety as this continues to happen again and again.

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