NHTSA Complaint #11452149 — 2021 TESLA MODEL S

Tesla Sudden Acceleration Accident: I ordered a Tesla Model S on June 21, 2021 and received a Tesla Model S on November 10, 2021. On Monday, February 7th, 2022, at approximately 5pm EST, my Tesla Model S failed to stop in a parking lot. I was pulling into a parking lot at Fawcett Hospital in Port Charlotte, Florida. As I was turning into the parking spot, my Tesla accelerated and drove over the parking stop, crashed into a chain-link fence, and grazed the Honda SUV of a colleague. I tried to brake, but the Tesla did not respond. When the car finally came to a stop, I looked down and saw my foot on the brake pedal. The police reviewed the situation but did not issue any citations because, luckily, no one was injured, and the Honda SUV suffered almost no damages. I had the Tesla towed to the Tesla Service Department in Fort Myers, Florida, on the following day, Tuesday, February 8th, 2022, to check the vehicle. The Tesla Service Department charged me $175 for the service. It noted that "100% acceleration was recorded at approximately 4:55pm ET on February 7, 2022 and brakes were applied within three seconds: "Time stamp Monday 2/7 between 4:30-5:00pm Customer would like inspection he statedthe car wouldn't stop after he ran over a parking block and went through a fence. Requested vehicle log data for time stamp provided by customer to investigate collision event. Uponreviewing data, on February 7 2022, @ 16:55:59 / 100% acceleration recorded and on February 72022 @ 16:56:02 Brakes applied recorded. Upon reviewing of recorded data, 100% acceleration iscause of unwanted collision." The report does not indicate why the acceleration occurred.