NHTSA Complaint #11452025 — 2010 MITSUBISHI OUTLANDER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11452025
Vehicle 2010 MITSUBISHI OUTLANDER
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

High Point Mitsubishi in High Point NC preformed the recall in regards to rust forming on the underside crossmember of this vehicle. Less than 3 years later this vehicle is immovable because of the exact same reason as the original recall. The technician obviously overlooked areas of which to spray the rust preventative in which caused the structural integrity to completely fail at the front mounting location of the driver side control arm onto the crossmember. This vehicle is not safe to drive any longer because of Mitsubishi's lack of thoroughness in performing and evaluating the situation and the condition of said crossmember. High Point Mitsubishi now insists that the issue was resolved even after clear pictures have been sent showing the clear damage and obvious nature of the reasoning of the recall in the first place but argue that they took care of the recall although obviously the exact issue that the recall was made for is thr reason this vehicle is no longer driveable.

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