NHTSA Complaint #11451903 — 2012 BMW X5 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11451903
Vehicle	2012 BMW X5
Component	ELECTRICAL SYSTEM
Date of Incident	January 5, 2022
Date Filed	February 14, 2022
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Passenger external front and rear door handle assembly caught on fire and melted the rubber grommet. BMW said it was the comfort sensor fuse that should have blown but it did not. The rubber grommet holding the door handle melted. I had to buy two door handles that cost $250 each to replace the ones that burnt out.

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