NHTSA Complaint #11451887 — 2021 TOYOTA HIGHLANDER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11451887
Vehicle	2021 TOYOTA HIGHLANDER
Component	ENGINE
Date of Incident	February 12, 2022
Date Filed	February 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The vehicle's automatic stop-start feature malfunctioned and shut the engine off while I was driving with my 3 children in the car. Our safety was at risk because the car shut off in the middle of the road and we had to wait for an hour for the tow truck to come and give us a jump. There was no prior warning before the car shut off. Afterwards the message "High Power Consumption Partial Limit on AC/Heater Operation" came on I was very nervous for my kids and I safety.

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