NHTSA Complaint #11451827 — 2020 MERCEDES-BENZ GLE 450

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 11451827
Vehicle 2020 MERCEDES-BENZ GLE 450
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State NY

Consumer Description

The contact owns a 2020 Mercedes-Benz GLE450. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the over-the-air software update was not yet available. The local dealer was contacted and it was confirmed that the software update was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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