NHTSA Complaint #11451825 — 2019 SUBARU ASCENT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11451825
Vehicle	2019 SUBARU ASCENT
Component	POWER TRAIN
Date of Incident	February 14, 2022
Date Filed	February 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I have received numerous recalls on this model and failed to receive WUV-07. Now they have sent WRK-21 to replace WUV-07 and tell me the tools and reprogramming should arrive by May and they will contact me again. This is a drive train slippage issue (something I have been complaining about since I purchased the car) and very hazardous. I was planning 2 trips between now and then and I believe Subaru is uniquely slow in fixing this critical issue. Also in an unrelated matter I was forced to put 4 new tires on this vehicle already replacing the original tires after 29,000 miles. I do not believe Subaru did due testing diligence prior to releasing this model for weight/handling/tire strength.

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