NHTSA Complaint #11451733 — 2015 SUBARU LEGACY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11451733
Vehicle 2015 SUBARU LEGACY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I am the original owner of the vehicle in question. I have been experiencing excessive electrical drain issues throughout the life of my vehicle. I have had to jump it at least 10 times and have replaced the battery 4 times throughout my 7 years of ownership. This is quite excessive and has caused safety issues in the past as you never know when the battery suddenly no longer has enough power to start the vehicle. My fiancé was recently on a ferry and upon landing the vehicle would not start and this caused quite an issue with the ferry operator and resulted in undue stress and anxiety on her. I have also always had an issue with the Adaptive Cruise Control system (EyeSight) in which under what I believe are specific circumstances, the system fails to detect the roadway and road markers in front of the vehicle and abruptly shuts off. This hasn't been a major issue as I am still actively driving the vehicle, but when you are driving 50mph on a highway and suddenly you are decelerating without brake lights indicating so to others around you can cause a sense of alarm. The somewhat specific situations this occurs in is when there is very little to no ambient light on the road. Although my headlights are on, they don't seem to provide enough light for the system to 'see' at all times.

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