NHTSA Complaint #11451653 — 2011 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11451653
Vehicle 2011 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I was driving home from school and all of a sudden I couldn’t turn the wheel. I didn’t know what was happening I called my grandmother terrified. She told me to go home and turn the wheel really hard to get it in the parking lot and park. I had the car towed to fire dealer. They said I need a steering assembly. My car was not on the recall list and the warranty was out 3 months. The cost would be $2,300. This is a safety issue and it’s the same issue as the 2011 Ford Fusion’s that were recalled. I want to upload the billing and need my vin added for the cost to be covered for repair. I thank you in advance for your assistance. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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