NHTSA Complaint #11451567 — 2021 BMW X5

The auto dimming function of the rearview mirror and the driver side mirror does not work consistently. During nighttime driving, the auto dimming can suddenly turn off unexpectedly, blinding the driver. I took the car into BMW and they confirmed that it is a known issue with the positioning of the sensor that controls the systems that affects all X5’s, but they did not say specifically which year models. They told me their engineers are currently looking into a solution to the problem but they currently do not have a solution, and that they may issue a recall but couldn’t provide any further information. It is very frustrating and dangerous, as I have been driving home many times late at night and suddenly I’m blinded by headlights behind me and it makes it very hard to see while driving at night.