NHTSA Complaint #11451356 — 2015 SUBARU FORESTER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11451356
Vehicle 2015 SUBARU FORESTER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

I hand washed my 2015 Subaru Forester using a garden hose with no pressure nozzle on the hose. While drying it I noticed a very strong burning smell. I then noticed smoke coming from the drivers side door mirror. It smoked for 30 to 40 seconds. Afterward my key fob door locking/unlocking functions do not work. Also the dome lights and clock do not work, as well as the TPMS. When I lock the car with a key, it only locks the drivers door. If I lock the car manually with the inside push button and close the door all doors are locked, but when I unlock it with the key the "Panic Horn" starts beeping. The car has not been repaired yet and is available for inspection. There were no warning lights or messages prior to the smoking mirror. This happened inside a washbay and I was definitely concerned about a major fire, luckily this did not happen. I googled this incident and there are other instances of this exact same incident occurring, as well as a recall of 630,000 Subaru vehicles in prior years, but not the 2015 model. My vehicle has never sustained any damage of any kind. No accidents, no fender benders, no weather related damage what so ever. This Forester, although being a 2015 model year, is in showroom condition with only 15,850 miles.

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