NHTSA Complaint #11451270 — 2022 TESLA MODEL 3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11451270
Vehicle	2022 TESLA MODEL 3
Component	UNKNOWN OR OTHER
Date of Incident	February 4, 2022
Date Filed	February 9, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

A warning displayed on the screen of the car alerted me to the vehicle having low coolant, recommending that I drive the car to a service center despite being unsafe to do so as the container that recycled the closed loop coolant system was completely empty. The warning caused me to check underneath the vehicle housed in my garage, which displayed a puddle of bluish liquid with a foul smell. There was a leak that was caused by an impact unknown to me to the aero shield protecting the high voltage battery pack. The impact ruptured the coolant line and fitting that connected the battery with the line. The manufacturer's service center recommended replacing the entire battery as they do not repair this part on the car.

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